Delivery
Sarah’s Doo-Wop Dos is a UK business based in Bedfordshire selling handmade items so my delivery times and costs will reflect this.
Delivery:
I aim to despatch 'ready made' items within 5 working days. This may be a little longer at busier times of year. My 'made to order' items have a 2 week turnaround and will be labelled in the design title.
- UK (including Northern Ireland) delivery is £3.50, 2nd class tracked.
- European delivery is £8.50, tracked. I have an EU Rep so can continue shipping as Sarah's Doo-Wop Dos is GPSR compliant.
- US delivery has increased to £20 in preparation for the new tariffs (coming in August 29th), this has forced a change of courier to a more expensive option
- International (worldwide except the United States) delivery is £12.50, tracked
- All items combined.
Delivery Times:
UK (including N.I) - Parcels are sent 2nd class, tracked. Postage within the UK takes approximately 2 days (48 hours) once the item is in the post. I aim to post all my ‘ready made’ items within 5 working days, while ‘Made to Order’ items have a 2 week turnaround.
European and International (except United States) - Parcels are sent tracked which takes approximately 10 working days. I aim to post all my ‘ready made’ items within 5 working days, while ‘Made to Order’ items have a 2 week turnaround.
I send all packages via Royal Mail, although international packages are passed over from Royal Mail to the countries mail service, I have no say in who that secondary service is.
United States -IMPORTANT : Dear American customers with the president removing the de minimis exemption from August 29th your parcels of any value are now subject to tariffs on top of the customs fees. I've had to increase my shipping price as I'll be switching to a new courier to try and navigate this and to continue to send to the US. I'm still taking orders but no parcels will be sent till the end of September to give me time to work out how best to do all this. Thanks for bearing with me! Sarah.
Customs and Import Taxes:
Buyers are responsible for any customs or import taxes that may apply. I'm not responsible for any delay due to customs. European customers may have charges due to Brexit (which I did NOT vote for) and you will need to check the rules in your country.
Free Shipping Offers:
- UK (including Northern Ireland) customers can use code FREE30 on orders £30 & over. On going offer.
- USA & Canada based customers can use code TREAT75 for free shipping on orders over £75 (approx $92 US or $125 Canadian).
- Australian customers can use code FREE75 on orders over £75 (approx $132). On going offer.